Utility Failures

For all building services, call at 217-709-0924.

If the outage is after normal business hours, the After Hour contact at 217-497-1271.

Please report:

• Your building location
• The type of emergency
• What assistance is needed
• Your name, location and phone number

“After Hours” will take this information and call the appropriate personnel to correct the problem. Not all problems warrant a call-out, so don’t be concerned if you do not receive an immediate response. The problem may be addressed during normal business hours.